• Analytics and Business Intelligence (also expressed as Process Intelligence) are central to business development in the near future.
• Often not sufficiently connected to real business objectives, Analytics provide an analysis of the past that becomes a predictive element, supported by the process of forward looking improvement.
• Therefore a bottom-up approach, never forgetting the wider perspective, can actually bring immediate benefits to processes, and open the door to wider, more connected, 4.0-oriented, operational management.